Knowledge Base

All Articles

Are Swiss Toniq products clinically tested?
Are Swiss Toniq products safe to be used when pregnant or while breastfeeding?
Are the products tested on animals?
Can I order samples to try before ordering the products?
Can the serum be used around the eyes?
How do I use Swiss Toniq products together for the best result?
Should I choose a serum with or without essential oils?
Where are you located?
How do I update my payment method?
What is "recurring delivery and save"?
Are the products cruelty free?
Are there shipping costs?
Buy now, Pay later
Can I apply my coupon code to a subscription?
Can I choose any amount that I would like to put on my Gift Card?
Can I get points for subscription products?
Can I merge my subscriptions?
Can I mix several serums?
Can I order a custom made gift bag?
Can I order my upcoming recurring order now?
Can I order products on online and ship it along with my subscription order?
Can I pay with cash directly at the store since I live in Geneva, Switzerland?
Can I split my subscription contract?
Can I use a serum if I’m younger than 35?
Can my coupon code be combined with other coupon codes I have?
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Do I have to pay taxes, duties, etc?
Do I still need to use sunscreen if I am using serums?
Do the serums also work for hyperpigmentation?
Do you have a loyalty card scheme?
Do you sell gift cards?
Does my coupon apply to all products?
For what age is the Double Stem Cell serum?
Has Swiss Toniq won awards?
How can I subscribe to the newsletter?
How do I add a product to my subscription?
How Do I Apply a Coupon Code?
How do I cancel my "Recurring Delivery & Save"?
How do I change my "Delivery & Save" product for another?
How do I change the delivery schedule of my subscription items?
How do I close my account?
How do I earn points?
How do I redeem my points?
How do I store the serum?
How I change the quantity of my subscription product?
How long do the face serums last?
How long has your company been in business?
How long must I wait after applying the serum before applying other products?
I am receiving too many emails from you!
I cannot access my SwissToniq.com customer account
I did not receive my discount code
I don't have a credit card, how can I pay?
I have not received my order
I suffer from acne, which products can I use?
I suffer from Rosacea. Can I use your products?
I want to know more about the Loyalty Rewards Program
Is it okay to mix Swiss Toniq serums with my other serums?
Is it possible to change the shipping address after I have placed the order?
My discount code is not working
My goods arrived broken or damaged
My product has separated
My skin has reacted badly to a product
Points limitations
Return policy Europe & UK
Return Policy USA
Since using your products, my skin has become greasy.
Since using your products, my skin has developed pimples & acne.
Since using your products, my skin has developed red, itchy patches.
What is a serum and why use one?
What is Loyalty Points?
What methods of payment do you accept?
What product can I use for make up removal?
When will I receive my order?
Where are your products made?
Where do I find the ingredients?
Which serum is right for my skin?
Who is the Founder of Swiss Toniq?
Why is there SLSA in the serum?
Will my previous orders qualify for points?
Won’t my Swiss Toniq products go bad if opened everyday and exposed to the air?