Europe: Once we receive your order confirmation it will be shipped within 48 hours (Monday - Friday), excluding Swiss national holidays, from our head office in Switzerland. However, if you place an order on the Friday afternoon (after 14:00 CEST) your order will only leave our premises on the following business day (Monday).
USA: Once we receive your order confirmation it will be shipped within one working day (Monday - Friday), excluding major US national holidays, from our fulfilment centre in Illinois. However, if you place an order on the Friday afternoon (after 14:00 EST) your order will only leave our premises on the following business day (Monday).