If your subscription is new, please note that it is locked in for a minimum of 3 billing cycles (or 3 successful orders). During this initial period, subscriptions cannot be skipped, paused, or cancelled.

This policy ensures fairness to all subscribers who join for the full program benefits, including ongoing discounts, VIP perks, and free gifts.


When can I cancel my subscription?

Once you have completed 3 subscription orders, you’ll have full flexibility to manage your subscription. At that point, you may:

  • Skip a delivery

  • Pause your subscription temporarily

  • Cancel your subscription entirely

How do I cancel, pause, or skip my subscription?

Managing your subscription is easy! While changes can’t currently be made directly in your account due to some update on the platform, we’re happy to assist.


Simply contact us at info@swisstoniq.com and let us know your request. Our customer care team will process it for you promptly.

Thank you for being part of the Swiss Toniq family!