Knowledge Base

We want you to love your skin and your skincare. That’s why we offer a 60-day replacement or return-for-store-credit policy.

If you’re not entirely happy with your purchase, or find it doesn’t suit your skin, simply contact us within 60 days of receiving your order. We’ll invite you to a complimentary skincare consultation with our in-house expert, who will help determine the most suitable product for your skin’s unique needs.

If necessary, we’ll happily offer a free product replacement or store credit for the purchase price (excluding shipping).

At Swiss Toniq, we truly care for each and every customer and are committed to your complete satisfaction. 

If you need further assistance, please submit a ticket here: Submit a request

Kindly include your order number and the reason why you'd like to return the product, we will then provide further details on how to proceed.